1. Document the Damage: As soon as you notice any damage or missing items, document them with photographs and detailed descriptions. This information will be crucial in processing your claim. Please note that you can only file 1 claim per move so please ensure that you have documented everything prior to submitting your claim.

2. File Your Claim: Use our online claim form to submit your claim. Provide all relevant information and documentation to support your claim.

Online Claim Form Link: Contact Us.

3. Claim Review Process: Once we receive your claim, it will be reviewed by our claims department. We will contact you to discuss the next steps and ensure that your concerns are addressed promptly.

4. Customer Support Contact: If you need assistance during the claims process, our customer support team is available to help you at email: [email protected]

We are committed to making right on any issues that occur during your move, and we aim to handle every claim with fairness and responsiveness.